TetherX 2020 Highlights

TetherX delivered significant platform enhancements throughout 2020, focusing on real-time capabilities, user experience, and integrator tools.

Real-Time Event Management

• Complete events page rewrite enabling real-time updates with toggle for performance control.
• Event commenting and dismissal features with audit trail tracking.
• Multi-select bulk operations via drag selection and keyboard shortcuts for closing, opening, and flagging events.

User Experience Enhancements

• Rich text editor for annotations on users, TetherBoxes, cameras, and network devices.
• Streamlined audit session review interface with resource names instead of IDs.
• Enhanced mobile support with sidebar scrolling fixes and new TetherX It app for iOS.
• Calendar weeks now starting Monday for better alignment with business practices.

Video Surveillance & Camera Management

• ONVIF camera status detection and configuration without direct tunnelling.
• New PTZ interfaces for mobile and desktop with improved Dahua speed control.
• Expanded Hikvision ANPR and Mobotix camera support.
• Frozen video stream detection and HD/SD toggle in live view.
• Camera migration and DHCP IP address handling.

Network & Device Management

• Network device ping and port scanning functionality.
• Hikvision NVR/DVR automatic camera configuration.
• SMART drive information display for TetherBox units.
• Enhanced external drive plug/unplug recovery and transfer between Pico and TetherBox units.

Product Expansion

• Three new TetherBox product lines launched: TetherBox, TetherBox Pico, and TetherBox Giga.
• 64-bit Android app and branded iOS app for mobile accessibility.
• New Mumbai cloud server for India-based customers.

Integrator & Partner Tools

• Monthly subscription billing with dynamic unit adjustments.
• New Quote Tool providing partner pricing and customisable markups.
• Enhanced API with live view embedding documentation and snapshot support.
• New API endpoints for recording, zone/location arm-disarm, and timeline markup adjustment.

Search & Discovery

• Advanced search by IP, MAC address, location name, and postcode.
• Search history timeout management (1 hour retention).
• Filter badges for transparent visibility of applied filters.

Alarm & Notifications

• CONXTD integration with Texecom SIA alarm routing.
• Consolidated offline unit notifications into summary emails.
• Enhanced alert emails with video analytic explanations and custom branding.
• Customisable analytics notification delivery options (push, email, or both).

Administration

• Default permission configurations for users, admins, and engineers.
• Granular user permission controls and support access management.
• Location arm/disarm capability for disabling notifications.

- Improved audit logging with camera mask and event viewer history tracking.

Statistics

Year-end codebase: 83,033 lines (Ruby: 37,221, Views: 20,095, JS: 8,018)