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Paxton Net2 Integration

TetherX integrates with Paxton Net2 access control systems for monitoring, management, and automation.

Core capabilities:

• Monitoring - Real-time door events with video verification, searchable by name across multiple sites.
• Management - Unlock doors remotely and manage Net2 users within TetherX.
• Automation - Create rules such as disarming alarms when specific users enter.

Requirements

• Paxton Net2 Access Control version 6.01 or later
• Windows PC running Net2 server with network access to TetherBox

License Setup

Open Paxton Properties

Right-click the Paxton Net2 shortcut and select Properties.

Open File Location

Click Open File Location to navigate to the installation folder.

Find the ApiLicences Folder

Navigate to the ApiLicences folder inside the Access Control folder:

[INSTALL_LOCATION]\Access Control\ApiLicences

For example: C:\Program Files (x86)\Paxton Access\Access Control\ApiLicences\

Download the License File

Download the TetherX license file.

Install the License

Move the license file to the ApiLicences folder:

C:\Program Files (x86)\Paxton Access\Access Control\ApiLicences\92ebef7c-9edc-442d-bc1c-584a7acd8bca.lic

Enable nginx Service

Ensure the Net2 Nginx Service is enabled and running in Windows Services.

Restart Net2 Server

Restart the Net2 server for the license to take effect.

Adding Paxton Net2 to TetherX

Navigate to Access Control Systems

Go to Admin (top right) → Access Control Systems.

Create New Access Control

Click the New Access Control button.

Select Paxton Net2

Select Paxton Net2 as the system type.

Fill in Connection Details

Fill in the required fields:

• Username - Usually "System engineer"
• Password - Your Net2 password
• Port - Usually 8080 or 8443
• IP Address - The Windows machine running Net2 (not the access control units)

Click Create.

Using the Integration

Click the information icon to view details about your access control system.

On the Access Control Units tab, assign a camera to each door. This camera will record events when access is granted or denied.

Linking Users

To link a TetherX user to their Paxton access:

1. Go to Users and select a user

1. Open the Paxton tab
2. Select the Access Control and Paxton User
3. Click Update User

Viewing Events

Navigate to Access in the left menu to view all access control events.

The graph shows ACU activity and frequency over time. Events are linked to video recordings - click any event to view the associated footage.

Advanced Automation

With Texecom alarm panels, additional automation is available:

• Disarm alarm when a specific Paxton token is used
• Bypass alarm zones using a code on a Paxton keypad
• Send push/email alerts with photos when specific individuals enter

Troubleshooting

API Service Not Running (502 Bad Gateway)

If TetherX cannot connect to Net2, the most common cause is the Net2 API service not running. The Net2 door/access control system runs on a separate service - doors and badge readers continue working even when the API is down.

Symptoms:

• TetherX shows "Unable to connect" or similar errors
• API calls return 502 Bad Gateway
• The Net2 web interface may still load but API features don't work

Solution:

1. Open Windows Services (services.msc) on the Paxton Windows host
2. Find Net2 OWIN Service (or "Paxton Net2 API Service")
3. Restart the service
4. If it won't start, also restart the Net2 Server service

Verify API Status in Net2 Configuration Utility

If restarting services doesn't help:

1. Open the Net2 Server Configuration Utility
2. Go to the Security tab
3. Click Enable Local API (if not already enabled)
4. Click Service Controller to open the API Configuration Utility
5. Verify Local API Status shows "Running" (green)

Verify License Installation

If the API status shows an error:

1. In the API Configuration Utility, click the Licence Install tab
2. Verify the TetherX licence appears under Activated Licences
3. The Client ID should be: 92ebef7c-9edc-442d-bc1c-584a7acd8bca
4. If missing, re-import the license file from the ApiLicences folder

Connection Still Failing?

If the above steps don't resolve the issue:

• Verify the Net2 server PC has network connectivity to your TetherBox
• Check Windows Firewall isn't blocking port 8443 (or your configured port)
• Ensure you're using the correct IP address of the Windows PC running Net2
• Contact us with your TetherBox serial number for remote diagnostics