Table of Contents

Texecom Integration

TetherX integrates with Texecom Veritas, Premier, and Elite alarm panels via a USB-COM serial connection. This provides the deepest integration with real-time zone status, remote arming/disarming, and virtual keypad control.

Alternative: IP Communicator

If you have an IP communicator module fitted, you can use Alarm Integration (SIA/ContactID) instead of serial. This method works with Texecom and many other alarm panels including Honeywell Galaxy, DSC PowerSeries, Bosch, and any panel with SIA DC-09 or Contact ID support.

IP communicator integration is simpler to set up (no USB cable required) but provides event notifications only - not real-time zone status or remote control. Choose serial integration if you need the full feature set described below.

Why Connect via Serial?

Integrating your Texecom alarm with TetherX provides powerful capabilities:

  • Visual verification - See camera footage alongside alarm events to verify genuine activations vs false alarms.
  • Push notifications - Receive instant alerts on your phone with images from your cameras when zones trigger.
  • Remote zone bypass - Bypass malfunctioning zones directly from TetherX without needing to disarm your entire alarm.
  • Centralised management - Manage all your Texecom sites from a single platform, regardless of location. Replace multiple manufacturer apps with one unified interface.
  • Virtual keypad - Arm, disarm, and control your alarm remotely through TetherX.
  • Smart automation - Create rules that link alarm events to cameras, notifications, and other actions.

Requirements

  • Texecom USB-COM Interface Connector (JAC-0001)
  • TetherBox with available USB port

Warning: Texecom SmartCom is not currently supported.


Step 1: Connect Texecom to TetherBox

Install the Texecom Elite panel as per the Premier Elite Series Installation Manual.

USB-COM Cable

Use the Texecom USB-COM Interface Connector (JAC-0001):

Texecom USB-COM cable

Connect to TetherBox

Connect the USB end of the cable to an available USB port on your TetherBox:

TetherBox USB connection

Connect to Texecom Panel

Connect the serial end to the COM2 port on the Texecom panel (highlighted in red):

Texecom panel COM2 port


Step 2: Configure the Serial Connection

Before connecting to TetherX, configure the Texecom panel using Wintex software.

Install Wintex

Download and install Wintex from the Texecom website.

Install the USB-COM driver as per the USB-COM installation instructions.

Create Account Profile

Open Wintex and click New to create a new account profile:

Wintex new account

Fill in the account details for this panel:

Wintex account details

Select Panel Type

Select the correct alarm panel type (e.g., Elite 64):

Wintex panel type

Select COM Port

Choose the virtual USB-COM port number connected to the alarm panel:

Wintex COM port selection

Connect to Panel

Click Connect using PC-COM to establish communication:

Wintex connect menu

Wintex will receive the current settings from the alarm panel:

Wintex receiving settings

Configure Communicator

Open Programming > Communicator Options:

Wintex communicator menu

Set the UDL Passcode (e.g., 1234) and tick Enable Communicator:

Wintex UDL passcode

Warning: Note this passcode - you will need it when adding the alarm to TetherX. Entering the wrong passcode three times will lock the panel.

Configure COM2 Settings

Go to the Radio-Pad and Com Port Options tab. Set COM2 Baud Rate to 19200 and all COM ports to Nothing Fitted:

Wintex COM2 settings

Send Configuration

Click Send Update to send the configuration to the panel, then disconnect:

Wintex send update


Step 3: Add the Alarm to TetherX

Navigate to Admin > Alarms:

Admin alarms page

Click New Alarm and configure:

  • Name - A descriptive name for this panel
  • TetherBox - Select the TetherBox the panel is connected to
  • Alarm Type - Select Texecom Elite (or appropriate model)
  • UDL Password - Enter the UDL passcode configured in Wintex

New alarm form

Click Create.


Verify Connection

The TetherBox will connect to the panel. Make sure the alarm shows as Active (toggle should be on):

Alarms list with active toggle

Once active, you can:

  • View alarm status in near real-time
  • Receive email and push notifications for alarm activations
  • Link cameras to alarm zones
  • Use the virtual keypad to remotely manage the alarm

Alarm details with virtual keypad


UDL Lockout Recovery

If the wrong UDL passcode is entered more than three times, the panel enters a UDL lockout state. From the Texecom manual:

18 - UDL Lockout: This output type activates when an attempt is made to upload/download with incorrect site details more than three times and deactivates after 4 hours or after a valid User code is entered.

To reset the UDL lockout:

  1. Disconnect both mains power and battery from the alarm panel
  2. Reconnect power to reboot the panel
  3. Verify the correct UDL passcode is configured in TetherX before reactivating

Tip: Always verify the UDL passcode is correct in TetherX before activating the alarm connection to avoid lockouts.


Resources

Last updated: January 29, 2026