User Guide
https://sec-cam.timeline.is/help/general/user-guide
Last updated: October 21, 2026
Table of Contents

User Guide

Choose the task you need to complete. The available cameras, sites and controls depend on your account permissions.

For a quick answer, start with Frequently Asked Questions. Installers can use Integrator Guide, and control-room teams can use Operator Guide.

 Watch and Find Footage

Task Guide
Watch cameras and use camera controls Live View
View video directly over the site network Local Streaming
Find, play, download and share recorded events Events
Search footage using a description Natural Language Search
Review activity over time Timelapse
Keep copies of recordings in the cloud Cloud Backup

 Set Up Alerts and Access

Task Guide
Choose notifications and arm sites or cameras Notifications
Reduce unwanted alerts Reducing False Notifications
Configure camera event types and recipients Camera Notification Settings
Sign in and manage account security Signing In
Give people access to the right sites and cameras User Permissions
Use TetherX on a phone or tablet Native Apps

 Manage Cameras and Equipment

Task Guide
Manage TetherBoxes TetherBox
Assign camera IP addresses and configure streams Manual Camera Configuration
Understand automatic camera setup Automatic Configuration
Set up on-device analytics TetherX AI
Check supported cameras and other equipment Supported Devices and Integrations
Access a device's own interface remotely Tunnelling to Network Devices

 Check Health and Resolve Problems

Task Guide
Review equipment issues across sites Health Dashboard
Receive scheduled equipment summaries Health Report
See who changed settings or accessed footage Audit Log
Diagnose camera connection or recording issues Camera Troubleshooting
Diagnose TetherBox connectivity and hardware issues TetherBox Troubleshooting
Ask for help or send feedback Support
Last updated: October 21, 2026